Sharafi Global Trading Establishment is committed to promoting and maintain a value-based organizational culture and enforce zero tolerance for all forms of fraudulent or corrupt conduct, whether against Sharafi Global Trading Establishment (from external or internal sources), or by or in the name of Sharafi Global Trading Establishment. We are also devoted to a strong compliance culture guided by a clear and consistent code of business conduct, ensuring our actions are aligned to our core values. Our Anti-Fraud and Whistleblower Policy aims to fortify the culture of ethics and integrity across the Group.

Accordingly, we hold our employees to a high level of ethical conduct and expect the same from our business partners. To ensure our Organization is managed in line with our commitment, you can assist us by reporting any potential instances of non-compliance, fraudulent or unethical practices.

The Group commits to processing complaints with transparency, honesty, fairness, and keeps the personal information confidential and provides measures to protect the complainants and relevant witnesses.

Complaints can be submitted via following channel:

Email the complete details to [email protected]